SHIPPING & DELIVERY POLICY

This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://raindroptraining.com/terms-and-conditions/.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

  • Order Processing:

    Normal order processing will take 1 – 2 business days (Monday – Friday). 

  • Shipping Delivery:

    The following shipping methods are available:

    Standard Ground: 4 – 6 business days after processing.

    Second Day:  2-3 business days after processing.

    Business days do not include weekend or Holidays!

    Some items cannot be shipped using Second Day due to size, weight and delivery address. These items will only have Standard Ground available. Please note that orders could arrive in multiple packages.

  • Standard Ground:

    Orders delivered within the 48 contiguous states should arrive in 4 – 6 business days after order processing depending on delivery location. Orders shipped to Alaska and Hawaii will take an additional 2 – 5 days for delivery.

  • Second Day:

    Second Day is only available on select products for our customers who ship orders within the 48 contiguous United States. Second Day delivery orders will be processed and should arrive in 3 business days after order processing. All orders must have a valid street address.

  • International:

    We will ship our items anywhere we can.  Additional fees will apply but be fully disclosed at time of purchase.  All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU and UK customers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

For information about customs process: contact us.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.  For EU and UK customers: This does not affect your statutory rights. For more information please refer to our Terms.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://raindroptraining.com/returns-and-refund-policy/.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:
Phone (Toll free): (800) 758-8629
Online contact form: https://raindroptraining.com/contact/

Last updated March 4, 2023

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12923 BCR 800
Marble Hill, MO 63764

Toll Free (800) 758-8629
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